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3.2 Based on 32 reviews
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  • Customers like
    • All products 2
    • Shadow palettes are very pigmented 1
    • Shadows do not fade 1
  • Customers don't like
    • Bad customer service 6
    • Did not receive order 4
    • Service 3
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I have ordered from BH cosmetics twice and love their products, prices, and customer service. I'm surprised to have read disappointed reviews from others. The products all came on time, in perfect condition, and tracking was easy . The second time I ordered , I signed up for texts via USPS . EVERYTIME the shipped box was scanned , I received a text. This includes right up to the mailman at my mailbox! So far, I have ordered the Shanxxxo eye... Read more

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I order makeup online quite often and bh cosmetics has TERRIBLE shipping. I placed my order well over a month ago and I have yet to receive it. Not only is that annoying, but when I track my order it has stayed in the same location for over a week (a location no where close to where I live). I've ordered through colour pop who also ships out of california and their shipping was a quarter of the time as bh cosmetics. This will be my first and... Read more

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These ppl take your money and never ship your items!!!! They send you this fake tracking number and after that you never can get in touch with them. If you do take the chance of buying from them USE PAYPAL so that you get your money back!!!!!

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My first order came damaged and some products like first eyeshadow pallet the shadows were so small and came broken opened it and eyeshadow everywhere ruined bmy light colored pants my bed was full of shadow it was a mess i had to throw the pallet out.Second eye brow pencils were so dry and hard they just broke off with no color showing up.. After several emails and twitter comments i finally got a credit to my bh account . So i placed another... Read more

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I ordered the Shaaanxo eyeshadow palette on the BH Cosmetics website, the palette looks amazing & the price was even better that I paid for the palette. The problem I had was the shipping, there is the option to do the express shipping which was the fastest shipping you could do which got your product to you in 4-8 business days, you do have to pay extra it was $7 extra. The palette was incredibly cheap it was $11 and shipping was $7 so I could... Read more

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I ordered few weeks back and it is now the 19th of August and I have No package and it's been almost 21 days. USPS Globegistics website shows that my package is in the Country and in Vancouver for the past 8 days but there has been no other update. I don't know what province the package is and don't know how long it's going to take for my package to arrive all the way to the other side of the Country. My cousin ordered from BH Cosmetics a week... Read more

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I ordered a few things about a week ago and it said it would have been shipped to my house 2 to 6 days I never received anything and I'm still waiting for a package I don't know what the *** is going on

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I bought an eyeshadow palette & lip palette from the site, the package looked great & the price I paid for it was great. It is not a problem with the package or product, its a problem with BH cosmetic's shipping itself. Downside was when I went to check out there was an express shipping which would get the package to me in 4-8 business days. I paid extra for this express shipment because I wanted the package as soon as possible. I ordered on... Read more

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I bought the beauty blender, contour kit & i think some brushes. Anyways, i made the purchase as a guest & resulted in me not being able to get shipping details or tracking details. I have no idea how to contact them other than showing this feedback!! Sucks!!

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I placed an order with this company on the 21st of this month, got an email on the 23rd that my items have been shipped. Since I spent over 50 dollars I had free shipping (standard plus 2-6 business days). It's now been 4 business days and my tracking number with usps brings up a message that they have been notified for pre-shipment. This was strange to me even though it hasn't been 6 business days I would think it would be on its way to... Read more

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