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i am ordering cosmetics and it is saying $56 i was so happy to see this price but then thought about the currency change and how much more money it would be and now i am very upset because BH cosmetics first of all definitely should never change the currency but leave...
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1.9
I liked
  • Nice products
I didn't like
  • Pricing and service
#1045243
First time ordering from BH and I probably won't order ever again. I placed my order 2 weeks ago and it still hasn't shipped. However, money has been charged to my account and I have tried emailing BH. They keep saying 'it will ship, it will ship'. When I try to track...
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Anonymous
Jasmin

Did they ever arrive? I seem to be having this issue now. I ordered 2 weeks ago and it just says "Label Created" on the FedEx site. When I sent an email to BH they told me to ...

BHCosmetics_Official
BHCosmetics_Official
BH Cosmetics Verified Representative

Dear Anonymous-We would like find out more about your specific order, and see what went wrong so we can fix it. We are sorry to hear about your experience and want a chance to...

I got 2 brow pens and one was completely empty. I got a littls pushback about quality assurance, etc...doesnt think it could happen, yada yada...kept being overly sweet. They issued me store credit, which i was pleased with the resolution. However, it took weeks and a...
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3.2
#1002059

Short Review for May 22, 2017

BH Cosmetics
#1050461
2.1
I'm most likely not ordering again for BH Cosmetics
1 of 1
I placed an order with BH nearly 2 weeks ago and the package still has not even been shipped yet. I've emailed twice and still nothing. But the money has already been charged to my account. If it's going to be like this and if the product is not good, I will not be ordering again
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Bh Cosmetics Shipping Service Review

BH Cosmetics
#1044281
3.0
I ordered last week and received an email with the tracking number but its stuck on label created i contacted bh they said maybe the package wasnt scaned i also contacted fedex they said they haven't received my package i love their products but hate the shipping process
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Usps Delivery Service Review

BH Cosmetics
#1035903
BH Cosmetics - Simple Review #1492542812
1 of 1
I didn get my order USPS tracking said it would be delivered yesterday but now I see that delivery status not updated and I didn even get it in my mail I'm so upset :(
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BH Cosmetics 10 Piece Sculpt And Blend Brush Set Review

BH Cosmetics
#1025419
2.8
I placed my order and after charging me i got a mail saying the order was cancelled and they cannot provide the reason as to why it happened. And that I will get a refund. Now when I am trying to place an order again I get a error msg saying transaction cannot be processed.. have they blocked my card? What's going on
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Hi my name is phina i am a new customer and i am a new to there line and i just order a product like cuple days ago maybe 1 week now and i ordered a from them this year 2017 and i did not get my product i am very disapointed at this company and there are very...
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Anonymous
Fatima Ramos

We surely want to get you your product and find out what the problem is. Please email fatima@bhcosmetics.com. She is a Care Supervisor at our main offices. We do apologize pro...

1.0
#992394
I do not understand why comments like this even happen. People need to understand that when ordering online it is not a perfect system. Glitches happen. There are many different steps, from customer service, shipping, receiving, and so on. Sometimes the glitches are...
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Anonymous
Marion22

Actually they only post positive reviews. It's their policy. I left a negative review and they sent me an email basically saying my review was below their standard and that th...

4.5
#991233

for some reason bh cosmetics takes a crazy long time to ship out our packages. it says that they have to go through a "scanning process" which takes them seven days?! yes their products are cheap and some of them are great quality, honestly. but it should not take that...
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Anonymous
Lauren

I agree with this comment. Awesome product... but I'm now on week 2 of waiting for my products. I have ordered before and I waited just as long. Just make sure it's not someth...

BHCosmetics_Official
BHCosmetics_Official
BH Cosmetics Verified Representative

Thank you Anonymous for your comments. We of course would like to send our packages out quicker and are making investments to make this happen as fast as we can. Unfortunately...

#966574
I ordered online on the 30th of Oct 2016. Ordered 2 items, the Illuminate by Ashley Tisdale brush set, and the Pink Polka dot brush set. I also got the Zombie Eyeshadow palette as it was an offer. Honestly I wanted to get the Zombie eyeshadows anyway, so the offer just...
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BHCosmetics_Official
BHCosmetics_Official
BH Cosmetics Verified Representative

We are sorry to hear this is happening. We also use USPS partnered with Globegistics. We would need to know a little bit more about you and your order, so could you email one ...

3.3
I liked
  • Prices are great
I didn't like
  • Missing items
  • Order processing
  • Bad customer service
#958727
On Sept 26, 2016 at 3:55 pm i made an order. couples hours later i sent an email to have the order cancel and no respond. the number listed on the website is not working. on sept 27, 2016 i sent over 4 email requesting my order to be cancel and i did not get any...
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Anonymous
Anonymous

Thanks for all the comments on poor customer service which should be the #1 priority. Because of this, I will never order from this company.

BHCosmetics_Official
BHCosmetics_Official
BH Cosmetics Verified Representative

Hello Anonymous, We would like to find out more about your case. We don't have quite enough information here to figure our what happened. If you could please email clientservi...

Bh Cosmetics Shipping Service Review from Spring Valley, California
I have ordered from BH cosmetics twice and love their products, prices, and customer service. I'm surprised to have read disappointed reviews from others. The products all came on time, in perfect condition, and tracking was easy . The second time I ordered , I signed...
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I order makeup online quite often and bh cosmetics has TERRIBLE shipping. I placed my order well over a month ago and I have yet to receive it. Not only is that annoying, but when I track my order it has stayed in the same location for over a week (a location no where...
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BHCosmetics_Official
BHCosmetics_Official
BH Cosmetics Verified Representative

We do apologize, and you are right this has been an unacceptable amount of time. We would like a chance to make it right. Please contact us at clientservices@bhcosmetics.com. ...

Anonymous
Sandra

Have you received it yet? I have ordered mine on the 15th and it is now the 28th, and although Monday would count as the 8th business day, I would expect the package to alread...